La classifica delle migliori compagnie aeree.

È Qatar Airways la migliore compagnia aerea del mondo secondo Skytrax. Il vettore qatarino torna in testa alla classifica dopo aver ceduto, lo scorso anno, lo scettro di prima della classe a Singapore Airlines, che nel 2019 si posiziona seconda. La graduatoria, elaborata sulla base delle valutazioni di 20 milioni di passeggeri su oltre 335 vettori tra agosto 2018 e maggio 2019, vede il dominio delle compagnie asiatiche e lascia un’altra volta a bocca asciutta le italiane, che non figurano nell’elenco. 

Al terzo posto si colloca Ana All Nippon Aiways che precede Cathay Pacific Airways. La compagnia di Hong Kong ruba il piazzamento a Emirates, che quest’anno scende al quinto posto. Movimento anche nelle posizione a seguire: il sesto posto va a Eva Air, che precede Hainan Airlines e Qantas. Scende al nono posto, dal settimo dello scorso anno, Lufthansa, l’unica europea a entrare nella top ten, mentre al decimo si classifica Thai Airways.

First, Business e Economy
Nelle classifiche parziali compaiono anche altre compagnie che sono rimaste fuori dalle 10 di testa nella graduatoria generale. 

La palma per la migliore First class va a Singapore Airlines, seguita da Lufthansa. Terza piazza per Air France, che ha dalla sua ottimi posizionamenti per quanto riguarda il catering a bordo, il dining e le amenities, tutte ‘specialità’ che la vedo in prima posizione. 

Per quanto riguarda la Business class, a vincere è Qatar Airways, seguita da Ana e da Singapore Airlines, mentre sulla Economy la compagnia leader è Japan Airlines, che in classifica generale si piazza 11esima. Seconda posizione per Singapore Airlines e terza per Qatar Airways.

2019 World Airline Awards announced

Qatar Airways is voted the World’s Best Airline for the fifth time at the 2019 World Airline Awards.Posted on 18th June 2019 in 2019 World Airline Awards.Paris Air Show.

Airline leaders and top airline management from across the globe today attended the 2019 World Airline Awards held at Paris Air Show to receive their accolades voted for by customers. Qatar Airways scooped the top award being named the World’s Best Airline, also winning awards for the World’s Best Business Class, the World’s Best Business Class Seat and the Best Airline in the Middle EastSingapore Airlines won a top accolade as the World’s Best Cabin Crew, and was honoured with awards for the World’s Best First Class, the Best Airline in Asia and the World’s Best First Class Seat.

Qatar Airways Group Chief Executive, Mr Akbar Al Baker, said: “We are thrilled to be globally recognised by our customers by winning these four prestigious awards. Becoming the first airline to be named as ‘Airline of the Year’ for the fifth time is a landmark achievement and, combined with three other major Skytrax awards, it is testament to the tireless efforts of the entire Qatar Airways team. It is a proud moment for the airline as our constant innovation and service standards set the benchmark in our industry.”

Edward Plaisted of Skytrax said: “To be named as the World’s Best Airline is a great recognition of Qatar Airways high standards, and recognises the hard work and dedication from every member of staff to satisfy customers. To achieve this accolade for a fifth time is a remarkable achievement, and we congratulate them for this unique success. All of today’s award winning airlines are voted for by customers, and the focus of our annual survey is for travellers to make their own, personal choices as to which airlines they consider to be best. We operate the survey and awards in a 100% independent and impartial format according to the commitment we gave back in 1999, and whilst every winner may not be the favourite of everyone, those that disagree should understand that these are the Passenger’s Choice Awards.”

The World’s Top 10 Airlines of 2019

  1. Qatar Airways
  2. Singapore Airlines
  3. ANA All Nippon Airways
  4. Cathay Pacific
  5. Emirates
  6. EVA Air
  7. Hainan Airlines
  8. Qantas Airways
  9. Lufthansa
  10. Thai Airways

View the full World Airline Awards results, at the A-Z Award Winners page.

World’s Best Cabin Staff 2019

  1. Singapore Airlines
  2. Garuda Indonesia
  3. ANA All Nippon Airways
  4. Thai Airways
  5. EVA Air
  6. Cathay Pacific
  7. Hainan Airlines
  8. Japan Airlines
  9. Qatar Airways
  10. China Airlines

View the World’s Best Cabin Staff 2019

World’s Best Low-Cost Airlines 2019

  1. AirAsia
  2. easyJet
  3. Norwegian
  4. Southwest Airlines
  5. AirAsiaX
  6. Jetstar Airways
  7. WestJet
  8. Indigo
  9. Ryanair
  10. Eurowings

View the World’s Best Low-Cost Airlines 2019

The World’s Cleanest Airlines

  1. EVA Air
  2. Japan Airlines
  3. ANA All Nippon Airways
  4. Singapore Airlines
  5. Asiana Airlines
  6. Hainan Airlines/
  7. Swiss Int’l Air Lines
  8. Cathay Pacific
  9. Qatar Airways
  10. Lufthansa

View the World’s Cleanest Airlines 2019

Other notable winners included Air Transat voted

About the World Airline Awards

Celebrating their 19th anniversary, the World Airline Awards are independent and impartial, introduced in 1999 to provide a customer satisfaction study that was truly global. The awards are frequently referred to by media around the world as “the Oscars of the aviation industry”.

Over 100 customer nationalities participated in the survey with 21.65 million eligible entries counted in the results. All survey entries were screened to identify IP and user information, with duplicate, suspect or ineligible entries deleted. Over 300 airlines are featured in the 2018/2019 survey results. The customer survey forms were offered in English, French, Spanish, Russian, Japanese and Chinese.

The online survey operated from September 2018 to May 2019. On a year-to-year basis, further substantial increases in customer voting were recorded across the Chinese and Spanish language surveys. View the Survey Methodology.


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